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Privacy Policy

THIS PRIVACY POLICY CONTAINS LEGAL OBLIGATIONS. PLEASE READ THIS PRIVACY POLICY BEFORE USING OUR WEBSITE.

Candela Gourmet Inc. (“Candela Gourmet”, “we” or “us”) provides simple meal plans and catering serices. Our products and services are accessible anywhere and on any device with an internet connection including your desktop, laptop, tablet or smartphone. Candela Gourmet uses this Website to provide you with access to online products and services. Candela Gourmet also uses the Website to provide you with information about the products, services and to provide online troubleshooting solutions.

For the purposes of this privacy policy (the “Privacy Policy”), the term “Website” means https://catering.candelagourmet.com/, all its related webpages, websites (including without limitation any mobile-optimized website) and mobile applications (available on Apple's App Store and Google's Play Store) but does not include any third-party websites which are linked to or may link from this Website whether or not such third party websites are used in association with the Candela Gourmet Products and Services.

The Privacy Policy describes how Candela Gourmet collects, protects, uses, and discloses Personal Information that is collected by Candela Gourmet or provided by you as you use the Website and the Candela Gourmet Products and Services.

To take advantage of some of the features of the Website you will have to provide us with your Personal Information. We need to collect, use, and disclose your Personal Information when you create an account with us and when you subscribe for access to Candela Gourmet Products and Services.

Personal Information

For the purpose of the Privacy Policy, “Personal Information” means information about an identifiable individual (including any “Personal Information” as such term is defined in the Personal Information Protection and Electronic Documents Act, Canada or the Personal Information Protection Act, British Columbia), that is collected by us or supplied to us through the Website in order to operate the Website and provide the Candela Gourmet Products and Services. See “Collection of Information” below for a more detailed list of the various reasons why Candela Gourmet collects Personal Information.

“Personal Information” may include, but is not limited to, a person’s nameemail address, and IP address, and may also include residential address, telephone number, payment card information, and other billing information.

Application of the Privacy Policy

The Privacy Policy applies to personal information collected by or supplied to, Candela Gourmet through the Website and the Candela Gourmet Products and Services.

The Website contains links to third party websites (the “Links”) that are not controlled or operated by Candela Gourmet. The Links are maintained by third parties who have their own website privacy policies and their own terms and conditions of use. This Privacy Policy does not apply to any of the links and Candela Gourmet is not responsible for any Personal Information disclosed by virtue of those Links or for the privacy practices of any operators or sponsors of the Links. To determine how Personal Information will be treated when accessing or using the Links, you must read the website privacy policy, if any, that applies to each of the Links.

We partner with third-party service providers and vendors to provide access to existing payment gateways. This Privacy Policy only applies to the Personal Information that Candela Gourmet collects and uses, or is supplied, through the operation of the Website and the Candela Gourmet Products and Services. Any Personal Information disclosed to any third party service provider is dealt with in accordance with the privacy policies adopted by each of those service providers. Individuals are encouraged to review the website privacy policies maintained by each of those service providers to understand how their Personal Information will be used by those entities to process requests. For example, your credit card, banking, and other billing information that was supplied while subscribing to the web application are kept with our payment processor INTUIT and you can read more about their privacy policy here.

Acceptance of the Privacy Policy and any Revisions to the Privacy Policy

By accessing or using the Website or any of the Candela Gourmet Products and Services you agree to accept the Privacy Policy. If you do not accept the Privacy Policy you must not access or use the Website or any of the Candela Gourmet Products and Services.

Candela Gourmet may, at any time without notice (subject to the following paragraph) or liability, revise the Privacy Policy. You should periodically revisit this posting to review any revisions to the Privacy Policy. If you continue to access or use the Website or any of the Candela Gourmet Products and Services after any revisions to the Privacy Policy are posted you will be deemed to have accepted those revisions.

Collection of Information

We collect and store information, which may include Personal Information, for the following purposes:

(a) to process subscriptions for the Candela Gourmet Products and Services through the Website;

(b) to provide a user with the Candela Gourmet Products and Services;

(c) to manage an individual’s account with Candela Gourmet;

(d) to respond to inquiries about Candela Gourmet and the Website made through the Website;

(e) to troubleshoot problems with the Website and the Candela Gourmet Products and Services and to improve the Website and the Candela Gourmet Products and Services;

(f) to enforce the Website Terms of Use and Terms of Service Agreement;

(g) to conduct marketing, including promotional activities;

(h) to conduct surveys

(i) to handle food-related activity data; and

(j) to take any other action required or permitted by law.

We use “cookie” technology to ensure the secure navigation of certain parts of the Website. Cookies are small amounts of data that are transferred from Mealime’s server to your computer’s hard drive for record-keeping purposes. If you do not wish to accept cookies, you have the option of blocking or disabling cookies. However, please be aware that you will be unable to access certain parts of the Website if you do block or disable Mealime’s cookies.

Choice and Opt-Out Options

Candela Gourmet does not collect Personal Information through the Website unless users choose to provide it. If you do not wish to have Candela Gourmet collect your Personal Information through the Website, you can choose not to do the following:

(a) provide your email through the Website;

(b) create an account through the Website;

(c) subscribe to the Candela Gourmet Products and Services through the Website;

(d) seek troubleshooting help through the Website;

(e) provide feedback to Candela Gourmet through the Website; or

(f) participate in surveys or promotions.

You have the right to request a copy of your information, to request the deletion or restriction of your information, or to request your information in a structured, electronic format.

Use of Personal Information

We will use the Personal Information received through the Website for the various purposes outlined above under “Collection of Information”.

By providing Personal Information through the Website, you acknowledge and agree that we may use the Personal Information for the purposes set out above.

Disclosure of Personal Information

We will not transfer Personal Information to third parties, except for our business partners who have agreed to comply with legally required privacy standards and who will use the information only for the purposes disclosed at the time of collection or for a use consistent with that purpose.

Notwithstanding the foregoing, we reserve the right to disclose Personal Information if we reasonably believe that we are required to do so by law or legal process or if we are otherwise requested by any law enforcement officer or agency acting under color of law. In addition, we reserve the right to disclose Personal Information in order to (a) enforce the Website Terms of Use and/or Terms of Service Agreement; (b) protect and defend the rights or property of Candela Gourmet; or (c) act in urgent circumstances to protect the safety or security of the public or users of the Candela Gourmet Products and Services or the Website. We may also disclose your Personal Information in connection with a corporate re-organization, a merger or amalgamation with another entity, or a sale of all or a substantial portion of our assets provided that the information disclosed continues to be used for the purposes permitted by this Privacy Policy by the entity acquiring the information.

Candela Gourmet does not sell, rent, or share its customer lists to third parties for marketing or commercial purposes.

Information Provided Automatically

COOKIES

When you use our website, we gather web traffic information via “cookies”. Cookies are small pieces of digital information stored by your browser on your computer that tracks initial and returning visits, browsing patterns on our site, and products ordered and viewed. Our cookies do not contain personally-identifying information, but they enable us to identify you as a repeat visitor and help us personalize your web experience. You need to have cookies enabled on your computer in order to use our website.

FLASH COOKIES

Certain features of our website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

WEB BEACONS, PIXEL TAGS, AND 3RD PARTY COOKIES

Candela Gourmet, or third parties engaged by us, may use web beacons on some pages of this site. A web beacon (also known as a pixel tag or clear GIF) is a graphic image that is used to better understand the browsing patterns of visitors to the page.

When the HTML code for the web beacon points to a site to retrieve the pixel image, information can be passed along, such as the IP address of the computer that requested the image, the time the web beacon was viewed, and for how long, the type of browser that was used, and previously set cookie values. Web beacons DO NOT pass or read personally identifiable information about you.

Web beacons work in conjunction with cookies set by trusted third parties that are used to assess the effectiveness of particular promotional campaigns or to optimize advertising once a user leaves a website. View your browser’s help section to determine how to configure your browser to reject or manage first-party (Candela Gourmet) and/or third-party cookies. Candela Gourmet shares aggregated information collected through web beacons to vendors for which the beacon was set to determine the success of marketing campaigns, but does not disclose personally-identifying information to these vendors.

Protection of Personal Information

Candela Gourmet has implemented reasonable physical and technical measures to protect Personal Information obtained through the Website against loss or theft, unauthorized access, use, or disclosure. For further information on how we protect Personal Information, contact us using the information listed below under “Questions or Comments”.

Retention of Personal Information

We may keep Personal Information obtained through the Website for so long as is necessary or appropriate to carry out the purpose(s) for which such information was collected or for such longer period as may be required or permitted by applicable laws and regulations and your consent to such purpose(s) remains valid after termination of our relationship with you.

Currently, Candela Gourmet retains all Personal Information collected by or provided to, it on secure servers in the USA. However, some of Candela Gourmet’s third-party service providers may store information received from users (including Personal Information) outside of the USA, and under the laws of those other jurisdictions, in certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other provinces or foreign jurisdictions may be entitled to access users’ Personal Information.

Accuracy

We will do our best to ensure that the Personal Information obtained through the Website is accurate and complete. You can help Candela Gourmet maintain the accuracy of your Personal Information by notifying Candela Gourmet of any changes to this information by updating your account.

You are responsible for ensuring that all information created through your use of the Website and the Candela Gourmet Products and Services is accurate, reliable, and complete. You should verify all such information and should consult with a professional before relying upon the information. We are not in the business of providing nutritional, dietary, health, or other professional advice, and the use of information created from the Website and the Candela Gourmet Products and Services is at your own risk.

Questions or Comments

We welcome questions or comments about the Privacy Policy. Please direct any questions or comments to the individual below who oversees Candela Gourmet’s compliance with privacy requirements:

Candela Gourmet Inc.

Attention: Gracia Elena Candela

Address: 3350 SW 24 Ter. Miami, FL 33155

Email: [email protected]

Last Update: November 10, 2020